Beko Laundry Cashback Promotion



Frequently Asked Questions
Claim 10% OFF 

10% Rebate on Selected Laundry Pairs

1. Participation in this promotion is deemed acceptance of these Terms and Conditions.

2. Claims are only open to Australian residents. Employees (and their immediate families) of the Promoter, participating retailers and agencies associated with this promotion are ineligible to claim. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

3. Purchases must be made between 01/04/2017 and close of business on 30/06/2017 (“Offer Period”). Final claims must be received by 28/7/2017. Claims after this date will be deemed invalid.

4. To be eligible to claim, individuals must purchase eligible Beko Front Load Washing Machines AND eligible Beko Dryer (as listed in clause 5 below) in a single transaction from any participating retailer nationally during the Offer Period. Eligible claimants (‘Claimant’) will receive 10% of Purchase Price of the eligible products only. The Purchase Price being the amount actually paid by the claimant for the relevant eligible product combination and excluding installation costs, extended warranties, delivery fees, accessories and any other cost imposed by the retailer.

5. Eligible Products include the following Beko Front Load Washing Machine and Beko Tumble Dryers.

The purchase must be made in one transaction.

WMY7046LB2 WMB651241L DV6120X DPU7360GX
WMY8046LB2 WMB651441L DV720X DPY8500
WMY9046LB2 WMB71231LA DCU7330X
WMY8068LB1 WMB751241 DCY7402GXB2
WMY9048LB1 WMB751441LA DCY7402GXB2
WMY1048LB1 WMB81241LC DPY7504XB1
WMY8168LB1 WMB81641LC DPE7400

The promotion excludes model WMB71231LA
 
6. Purchases under rental agreement contracts with terms of 18 months or more are eligible for this promotion. The rental agreement must be established during the Offer Period. Proof of rental agreement MUST be submitted with your claim at time of redemption and must clearly state the date of rental agreement established, eligible models and rental term.

7. Purchases not eligible for the Laundry Cash Back include : • Products under rental agreements with rental terms of less than 18months.
• Purchases not paid in full when the redemption claim is submitted.
• Commercial or business transactions, or purchases made for commercial or business purpose.
• Second Hand products
• Second Quality (T2)
• Purchases made through an unauthorised retailer.

8. Laundry Pair Cash Back is only available by redemption and not at the time of purchase. To claim, individuals must go to www.beko.com.au/news-and-promotions to complete the online claim form, including their full name, valid email address, full address, contact number, store of purchase, Model number, Serial number, valid bank details and upload a copy of their original purchase receipt(s). 

9. This is an online redemption only. All claims must be made by the actual purchaser of the Eligible Product as evidenced by the purchase receipt. Claims by any other person will not be accepted.

10. The Laundry Pair Cash Back will be awarded in the form of payment via EFT transfer to a nominated bank account. The Claimant must nominate their bank account details at time of redemption. The Promoter will not be held responsible for any incorrect bank details supplied.

11. Claimant should allow up to thirty (30) days from the date of claim information is approved by the Promoter, for the award of the Laundry Pair Cash Back. Claimant must provide a valid serial number at time of redemption. A claim cannot be accepted without a valid serial number.

12. The Promoter accepts no responsibility or liability in relation to any delay in satisfying any claim for the Laundry Pair Cash Back.

13. If the serial number and the proof of purchase does not match the details submitted by the Claimant on the Online Redemption Form, the claim will be deemed invalid and will result in an ineligible claim. The eligible Claimant will not be entitled to receive the allocated Laundry Pair Cash Back until the Promoter has received the required documentation and verified the claim.

14. The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including a Claimant’s identity, age and place of residence) and to disqualify any Claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Errors and omissions may be accepted at the Promoter's discretion.

15. Incomplete, indecipherable or illegible claims will be deemed invalid.

16. Only one (1) claim permitted per person.

17. Claimants must retain their original purchase receipt(s) for all claims as proof of purchase. Failure to produce the proof of purchase for all claims when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of a claimant’s claims and forfeiture of any right to the Laundry Pair Cash Back. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the promotional period but prior to claim.

18. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.

19. Successful claimants will be notified by email. The Promoter’s decision is final and no correspondence will be entered into.

20. The Laundry Pair Cash Back promotion is not transferable or exchangeable and is not redeemable at the point of purchase.

21. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any Claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.

22. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ACL Act or similar consumer protection laws in the State and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

23. Any cost associated with accessing the promotional website is the Claimant’s responsibility and is dependent on the internet service provider used.

24. The Promoter makes no guarantee of the availability of its web services and will not be held responsible for the interruption of service that may interfere with the ability to participate in the Laundry Pair Cash Back Promotion.

25. The use of any automated claim software or any other mechanical or electronic means that allows a Claimant to automatically claim repeatedly is prohibited and will render all entries submitted by that claimant invalid.

26. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter.

27. The Promoter accepts no responsibility for any tax liability incurred as a result of a Claimant participating in the promotion. Claimants should obtain independent tax, legal and financial advice.

28. The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, offer suppliers and as required, to Australian regulatory authorities. The Promoter may, for an indefinite period, unless otherwise advised, use the information for, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Claimant. Claimants should direct any request to access, update or correct information to the Promoter. All claims become the property of the Promoter.

29. The Promoter, in its sole discretion, reserves the right to cancel, suspend, terminate or modify the promotion or any part of the promotion for any reason, including but not limited to if fraud, technical failures or any other factor beyond the Promoter’s reasonable control adversely affects the Promoter’s ability to conduct the promotion or part of the promotion as contemplated in these Terms and Conditions, subject to any written directions from any regulatory authority. Any cancellation or modification will be notified on the Promoter’s website: www.beko.com.au

30. The Promoter is Beko A & NZ Pty Ltd (ABN 49 152 055 162) of 55 Blanck Street, Ormeau, QLD 4208 Australia.